❓ Frequently asked questions
✔️ What types of upholstery fabrics do you offer?We offer velour fabrics, woven fabrics, faux leathers, jacquard fabrics, mattress materials, upholstery foams and adhesives.
✔️ How long does order processing take?The standard processing time is 1–3 business days, depending on product availability.
✔️ What are the delivery costs?The delivery cost depends on the weight and size of the parcel. The exact costs are shown in the basket before you complete your order.
✔️ Can I return the material I bought?Yes, you can return the purchased material within 14 days of purchase.
✔️ Where is your shop located?Our physical shop is located in Kępno, Poland, at ul. Wrocławska 106.
✔️ Do you serve wholesale customers?Yes, we serve both retail and wholesale customers. We offer attractive discounts on larger orders.
✔️ Can I order fabric cut to size?Of course! We cut materials to the length specified by the customer. The minimum length depends on the type of fabric.
✔️ Do you have a physical shop where I can see the fabrics?Yes, you are welcome to visit our shop in Kępno, where you can see all the materials in person.
✔️ What payment methods do you accept?We accept online payments, traditional bank transfers, BLIK and cash on delivery.
✔️ Can I track my parcel?Yes, once the parcel has been dispatched you will receive a tracking number so you can follow its status online.
✔️ How do I sign up for the newsletter?You can sign up for the newsletter on our home page to receive information about new products and promotions.